Can I file a claim with my homeowners insurance if I did not own the house at the time?
Everyone in my neighborhood is getting new siding because a hail storm in 2002 did some damage. I bought the house in 2006. Can a file the same claim that everyone is filing?

Barry Wyndam answers:
Absolutely not. You have no claim. You didn’t have a policy on the property and you didn’t own the property at the time of the loss, therefore, you don’t have a loss.
This type of thinking is exactly why so many people are paying ridiculously high homeowner’s insurance premiums.

John asks…
Anyone know the proceedure for placing a claim on your home owners insurance ?
We had a hail storm and it put holes in my vinyl gutters and I think it probably did damage to my roof , I could use some new siding but don’t know if they will cover it. I’m wondering what happens when I place a claim ,thanks

Barry Wyndam answers:
You need to get an estimate on repairs and then call your agent to find out what your deductible is if you don’t know. If your damage is less than or just above your deductible amount then you will need to pay it yourself. If its more and you need to file the claim, then call your agent or companies direct claim line to report it. They will send an adjuster out to look at the damages and then he will figure what will be paid and how much. You will then get a check for repairs minus your deductible.

Helen asks…
Who keeps/gets the depreciation on insurance claims?
My house was damage a month ago by hail and i been in the process of hiring a contractor. I know that depreciation is the wear value of what something is worth over time. What i want to know is who gets that “depreciation money”?
For example, on my line item that i got from my insurance it says that the RCV for R&R shingles is $4700 and the ACV is $4000. the depreciation is $700 so who keeps or gets that $700? the homeowner or contractor?
A contractor said that THEY get the depreciation once the whole repair is done. and we pay him $4000(thats the claim check) and he invoice the $700 from the insurance company……IS THAT ABOUT RIGHT? =/ this is my first insurance claim so im still confused and learning
thanks

Barry Wyndam answers:
It depends on exactly what type of policy you have as to what happens with deprecation.
Some policies are RCV (Replacement Cost) but have hold back provision. The insurance company subtracts deprectation. If you get the work done (usually with in 180 days of the loss) – you take the receipt to the insurance company and they will pay you the deprecation. If you chose not to get the work done – you don’t get it.
Some polices are ACV (Actual Cash Vaue). These are usually Dwelling Policies or Fire Policies. With these the insurance company only owes you the deprecated value. So you can’t go back and get the deprecation.
However, the contractor has to be paid for the entire cost of the job. That means you owe in 4700.
Give your adjuster a call. They can tell you if you have the kind of policy that will pay you back the deprecation after the job is done or not.

Robert asks…
How to get out of a roofing contract?
People came by and looked at my house for hail damage. They said there was damage. We called my insurance company and open a claim. I signed a contract with that roofing company. Later that week I canceld my claim with my insurance. Now the roofing company is saying I owe them money even though they have done no work on my house and the claim is closed. Am I going to be held responsible for anything?

Barry Wyndam answers:
Technically you ARE tied into the job. As long as they haven’tt spent any money ordering material or actually met with your insurance then you could advised them that there are no damages to them finacially and you don’t wish to pursue a claim. Most roofing company contracts our contract states there is a 10 -15% fee if you cancel. That is to cover time invested in consulting with you and agreeing to set up the job. If the company won’t agree to let you out of the contract when there is no claim, just make sure you have written proof of notification. If there is no claim, the contract is no good. Good luck

Charles asks…
Buying house with pre-existing hail damage (never reported) – how does this impact insurability?
There’s a house I’m looking to buy that has some hail damage to the window trims and gutters that was never reported to their insurance. It’s just cosmetic damage – a few small dents here and there. Is this going to be a problem for me in insuring the house if I buy it?
I plan to replace all of the windows in a couple years anyway (they’re all just single pane & 60 years old) so I’m not too concerned about repairing them. I’m just concerned about insurability.
Am I correct in assuming that I just can’t file claims on the windows and gutters until I replace them?

Barry Wyndam answers:
It impacts insurability – heavily. If you’re really, really lucky, your new insurer will give you 30 days to fix the preexisting damage. If you’re not really really lucky, you won’t find any insurance company willing to insure the house with preexisting damage.
The problem is, you’re much, much more likely to have interior water damage due to a storm – a covered loss – when the outside of the house has structural issues like gutter and window damage.
It’s not just about not being able to file a claim on the damaged items themselves. It’s ALSO about the potential EXTRA damage that having those damaged items, will cause.
You won’t have a couple years. The new carrier will pull a CLUE report, and find out that there’s old damage. You’d best negotiate the seller fixes everything before the closing – or gives you a large enough allowance that you can have a contractor do it within 30 days.
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Daniel asks…
What safety equipment should every storm chaser have?
I like filming severe thunderstorms, what can protect me from the lightning and hail? Also, what equipment should a storm spotter have to report to the national weather service. Ex. anemometer for wind speed. What else?

Barry Wyndam answers:
Professional storm chasers have meteorological training that allows them to understand the storms they’re chasing. They know when conditions are safe and when it’s time to back off. They also learn by chasing with other experienced storm chasers. Amateurs should never chase storms. Ever.
All storm chasers carry radios, phones and computers that allow them to receive a continuous flow of updated weather information. They can look at NWS data or talk to SkyWarn spotters, people scattered across the country who are trained to observe and report storms. At the very least, two people go on a mission — one can drive while the other checks weather data and tracks the twister.
Http://www.stormtrack.org/library/faq

Donna asks…
Why did the National Weather Service ask for my storm spotter ID number?
I made my first call to the NWS today, we had dime sized hail. Why do they ask for my ID number? Do they keep records of all my reports? Where can I see them? Sources?

Barry Wyndam answers:
Some NWS offices ask for you ID number so they can keep track of who is providing them reports of severe weather. They do keep records of everything sent in and those records typically go over to the Storm Prediction Center (www.spc.noaa.gov). You can view the records there. However you would have to ask the NWS Office you call into to see if they would provide the reports for just your area.

Joseph asks…
I’m a claims adjuster. Does anyone know where I can get free in depth weather reports for specific cities?
I am an insurance adjuster that’s getting sick of the website we are using to get past weather information. Does anyone know a few websites that I can get weather information (preferably with a search function by city) for specific dates. Optimally I am looking for something that includes wind speeds, temp, storm activity, precipitation, lightning strikes, snowfall, hail etc. Even a combination of websites that will give me this information would be fantastic. Thanks for your help.

Barry Wyndam answers:
Weather.com

Donald asks…
Insurance Adjuster-I need free reliable weather reports to settle claims? Any ideas?
I am an insurance claims adjuster that’s getting sick of the website we are using to get past weather information. Does anyone know a few websites that I can get weather information (preferably with a search function by city) for specific dates. Optimally I am looking for something that includes wind speeds, temp, storm activity, precipitation, lightning strikes, snowfall, hail etc. Even a combination of websites that will give me this information would be fantastic. Thanks for your help.

Barry Wyndam answers:
As an insurance agent I used to use:
http://www.wunderground.com
there is a history function on the site that lets you choose the date you want to look at. It gives pretty detailed info.

Sharon asks…
Why do the weather stations predict Strong Storms that we seldom get ?
We here in Western Ma. are often given reports from the weather stations that severe weather is on the way and to take cover quick. Just the other day we were scared out of our pants that a dangerous storm was bearing down on us which contained dangerous lighting, winds in excess of 70 miles an hour,and golf ball size hail with very heavy rain. All of Western and Central Ma. was given this warning. The storm never came, the sun shown bright. The radar showed nothing. Some of us have had close calls with lighting and high winds and a prediction like this is not well taken when nothing occurs. With all the new equipment the weather stations have, what is the problem they predict scarey storms that do not materialize ? If it is not Homeland Security scareing us to death with a threat of some kind, then the weather stations add to the scenerio with threats of their own. But folks , stay calm,we could if we were not threatened constantly.

Barry Wyndam answers:
Forecasts are based on probable atmospheric and ground level conditions. This is not an exact science, but has certainly come a long way with accuracy. When it comes to severe weather, I’d rather have a ‘heads up’ and not have it happen, then to have it happen and not know it was possible.

David asks…
Help! Homeowners Insurance canceled?
My husband and I have lived in our house for 2 years. There was a bad hail storm and our roof was destroyed. We filed a claim, and got a new roof. The county we live in was deemed a national disaster area, the storm was so bad. We had a roofer ready to come out and repair, but the wait was about 3 weeks, since people where having to come in from out of state to repair houses, the damage was so bad.
2 weeks later, another storm came through, it wasn’t as bad, but a large branch landed on our roof which had not been repaired yet. I called our Homeowners insurance and had an adjuster come out and make sure the new storm didn’t cause any decking damage to the roof, since the previous storm had not.
They came out, said the roof was fine, and I told them, great, no problem, I’ll remove the branch myself. End of story.
Later in the year, about 7 months later, our house got broken into, and the damage was pretty bad. I didn’t file a claim on any goods in the house, they just stole an old tv. I just filed for the cost to repair both the doors.
So, I have filed 2 claims in one year.
I got a letter stating they were cancelling my policy since I had three claims within a year. I called and asked what my three claims were, and they said
1) Hail Storm/Roof Replacement
2) Lightening claim/tree removal from second storm
3) Burglary
I understand the Burglary one even though there was nothing we could do to prevent it or the hail storm, but I never filed a claim for the tree branch. They even said they showed that it was a zero dollar paid out claim.
I was not aware that simply having an adjuster come out to your house and assess the damage and then telling them you wanted no action taken was a claim? Am I wrong?
Also, it is very hard for us to find homeowners insurance now. I’ve tried and they won’t remove the “Non paid claim” off my report. Is it wrong of me to want them to remove something that wasn’t even a claim? There was no damage done!
Thanks for reading this lost post..I’m just really frustrated.

Barry Wyndam answers:
Of course you filed a claim for the tree branch! Adjusters don’t come out, until/unless claims are filed! When they take no action – ie, deny the claim, or close the file with nothing paid, it’s still a filed claim!
They CANNOT remove that claim. It’s kept on database owned by a third party – the Comprehensive Loss Underwriting Exchange. You can’t get rid of it. Not possible, not going to happen.
So, here’s my advice to fix the situation. Go talk to your agent. Ask them, would the insurer consider keeping you on, if you raise your deductible really really high, to $5,000. Or if you’re willing to exclude theft coverage from your policy. That would be the BEST scenario.
Second best, is buying a high risk policy through a company like Foremost Insurance – they specialize in issues like yours – but you’re going to pay maybe triple what you WERE paying for insurance, for coverage that’s not as good as a standard HO3 form.
Worst case scenario, is having your agent get you a policy through your state FAIR plan. There will be no theft coverage, and it’s even worse a property form (in most states) than the Foremost policy, AND, in many states there’s no liability coverage with it. BUT, at least they’ll give you coverage.
You’ll have to wait three years without any claims, before someone in the standard market will consider writing you again. And again, when you try getting back in, offer to take on a monster deductible, to show that those claims that you filed, won’t ever happen again.
And then, never, ever file for a claim that’s under that $5,000.
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| Filed Under: Storm History , Tornado |

Susan asks…
what do these insurance companies invest my money in?
Noway could they make anything on collecting my house premiums of 500 annually compared to claims that may come in for $150,000 or more. That would take 300 premiums per year. and what if there were 15 other claims for 10000 because of hail or wind? just seems like a losing business unless they take the money and use it to invest? in what? the intrest rates stink.

Barry Wyndam answers:
HI, your friendly insurance guy here, again!
Insurance companies are required to have a certain amount of money on hand to cover claims. That means they tend to invest conservatively with most of their funds. They also rely heavily on actuarial predictions of probable loss, and present value / future value computation.
Actuarial predictions: Actuaries are high-powered mathematicians who, among other things, help insurance companies figure out what the probabilities are of losses occurring. An Actuary may determine that, for example, the odds of a house burning to the ground in New Hampshire is 1 in (whatever number) per year.
They then multiply the expected number of house fires by the average cost of claim per fire to get an estimate of the expected losses due to fires that year.
Present Value / Future Value computations: Insurers tend to fund payment of claims by starting with the value from the first part of this post, for example, the expected cost of losses due to fire in a given year.
Let’s say the insurer expects to have $5,000,000 in fire-related claims. The company will buy something like a $5,000,000 face value 1-year bond. Such a bond can be purchased at a discount (meaning you pay less for it than $5,000,000).
At the end of the year, the bond comes due and provides funds to recoup the cost of paid claims, or pay due claims.
That’s a simplification, but it’s essentially a good example.
Also, since claims for a loss are INCREDIBLY fewer in number than premium paying clients, it’s actually not hard at all for an insurer to cover claims and still make a LOT of money.
Witness MassMutual, which had higher gross revenues last year than Coca-Cola. Belive it – insurers are taking in a LOT more money than they pay in claims.
The exceptions are cases like Hurricane Katrina. The only reason the home-owners insurance carriers in the area have not gone totally out of business due to claims is that they denied, and denied, and denied claims. If they paid out on all those claims they’d probably go under. That’s a case where a natural disaster caused SO many claims at once there’s no practical way for the carrier to cover its payouts.
Anyone reading who is an actuary can explain in more detail

Mandy asks…
USAA and Hail Damage.?
Will my insurance cost go up if my car was hit by hail and I claim it?

Barry Wyndam answers:
Hail damage on it’s own will not cause your rates to go up (comprehensive loss). But if you have a history of claims it may combine with the others and cause an increase.
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| Filed Under: Claims Commentary , Storm History |

James asks…
I have a few questions about storms and storm safety?
Right now I’m getting a bad storm.It was dark, but the sky turned a greenish yellowish color. Is this normal? We have a severe thunderstorm warning.I been in many storms and never seen the sky this color.I got a picture of it.XD
Is it safe to be on my lap top if it is not plugged in?
lets just say the sky looks like the color of the begging of the wizard of oz. That kind of weirdish color.XD Kind of eerie looking.
I agree, I love stormy weather.

Barry Wyndam answers:
The color of the sky is the result of what is called the Rayleigh scattering; the scattering of the sunlight as it is reflected and diverted by our atmosphere. It account for the fact that the sky is blue and that it is sometimes red when the sun is low over the horizon.
Http://en.wikipedia.org/wiki/Rayleigh_scattering
In a thunderstorm, there is a lot of updraft; warm and moist air never cooling down enough as it rises up in the atmosphere. This creates voluminous clouds, pockets of clear sky, and – generally speaking – a turbulent sky. This favors the display of many colors as the light of the sun bounces on the different layers of the atmosphere.
Another typical display of grandiose nature is the crepuscular rays, often seen in such conditions and with a low sun. Nature is really the best show on earth, isn’t it?
Http://en.wikipedia.org/wiki/Crepuscular_rays
Anyway, yes it is safe to use your laptop during a thunderstorm. The only thing that could happen, if it was plugged in a socket is that, if the lightning hits a power station, the surge could come up your power line and burn down the transformer of your laptop. But it wouldn’t be dangerous for you.
Last but not least: Storm is a word that is used in meteorology to define a wind in excess of a force 10 in the Beaufort scale. That is a wind that very few have ever experienced, if not seafarers. Sometimes storms happen at sea with a nearly clear sky. Thunderstorms may have strong wind gusts in the initial downdraft but they can also happen in no wind at all and sometimes, as I have experienced at sea, together with fog! Yes, that happens especially along a coastline with a strong cold current.

Lizzie asks…
I have a few questions about storms…?
First as a child I was told that when it thundered and then would lightening that the seconds inbetween were the miles away a storm is.. is this true.. Is it true that lightening never hits one place twice, and last if it hits sand does it really turn to glass.. I am tring not to sound to stupid with these questions just love storms and would love to know more about them.. so anything you can add go for it.. thanks

Barry Wyndam answers:
Thunder is, even today, not completely understood by science. The word usually describes a sonic shock wave caused by the rapid heating and expansion of the air surrounding and within a bolt of lightning. The bolt changes the air into plasma and it instantly explodes, causing the sound known as a thunder clap.
This phenomenon occurs at the same time as a lightning flash, but a thunder clap is usually heard after lightning is seen because light travels faster (186,000 miles / 299,338 kilometers per second) than sound (around 700 miles / 1,126 kilometers per hour, varying depending on temperature, humidity and air pressure).
***********************************************************************
The saying “lightning never strikes twice in the same place” is false. The Empire State Building is struck by lightning on average 100 times each year [3], and was once struck 15 times in 15 minutes.[citation needed]
******************************************************************
and yes, when lightening strikes sand, it is turned to glass. There is a whole industry that makes ornaments and glasses from that.

Jenny asks…
I have a lot of science questions about storms, some for school and some for my own interest.
Here are my questions (there is a “Q” by each question):
Q: What is a vortex? How are they formed and how are they related to storms?Q: What is a thunderstorm? Where are they formed and why?Q: What is a hurricane? Where do they form and why?Q: How is hail formed?Q: What is tempature?Q: What are they layers of our atmosphere called and what is there composition?Q: What is the greenhouse effect?Q: What is heat?Q: What is the water cycle?Q: What is the difference between stable and unstable air masses?Q: What is latent heat?Q: What is the difference between weather and climate?Q: What is a convection current?Q: How does wind form?Q: What is condensation, evaporation and how do they relate to the water cycle?Q: What is bar, barometer and barometric pressure?Q: What causes deep and shallow currents?

Barry Wyndam answers:
A. A vortex is a spiral motion of fluid within a limited area, especially a whirling mass of water or air that sucks everything near it toward its center.
B. A thunderstorm is a transient, sometimes violent storm of thunder and lightning, often accompanied by rain and sometimes hail. Formed when heat and cold convection meet, the negative ions want to get to the positive ions in the ground so they travel down the drops of rain as lightning. C. The gravitational pull of the moon causes the tides. A. Temperature is a measure of how hot or cold something is.too lazy to answer the rest. Go on www.ask.com for more info

Sandy asks…
Few questions about the ocean and storms?
A couple of weeks ago, the Northeast had a major extratropical cyclone. The storm produced winds out in the gulf coast of Maine that reached 50 knots. While the seas in the Gulf got quite big during the height of e storm, the did not reach the steady-state conditions of a fully developed sea;why not?

Barry Wyndam answers:
The high seas were a storm surge, just like the storm surges from Katrina that flooded New Orleans from three different directions, south, east and north over Lake Pontchartrain, which is connected to the Gulf of Mexico. Lake P. (pun intended) is not land-locked, and is 24 miles wide in the north-south direction.

Paul asks…
Fear of Thunder Storms?[This questions kinda fits into health to]?
O.k. for some reason I’m REALLY,REALLY scared of wind,thunder storms and tornadoes,once there was this severe thunder storm in my neighborhood and there was a tornado forming but it didn’t touch down. I almost fainted it was really scary and when there’s thunder storms even if there like really small with like really no thunder or lighting I will start shaking and like I cant stay still that actually happens with all thunderstorms.I get so scared and for some reason i think its gonna be severe all the time. I hate having this fear and people in my class bug me about it what can i do to stop me from being so scared?

Barry Wyndam answers:
I understand your fear of tornadoes. Just being under a tornado watch raises my pulse a few beats. When sirens start going off, I have a tendency to cry in fear.
As for being afraid of thunderstorms in general, there’s actually a very specific phobia for it, called astraphobia. Everyone’s got that one phobia they can’t seem to get over, like fear of flying or fear of water or fear of closed spaces; sounds like this just happens to be yours.
What can you do to stop it? Well it could just be a phase that you grow out of. I used to have a crippling fear of death as a child; one day as a teenager, I realized I was no longer afraid of it. Maybe it’s because I grew out of it, or somewhere along the line I accepted the fact that it’s going to happen to me someday.
If it’s not a phase, then there’s not much you can do to “stop” it. However, you can deal with it better by remembering that as long as you are in a sturdy building, you are pretty much 100% safe. Devastating tornadoes are the ones to be afraid of, and they don’t happen all that often. Lightning could even strike your school building, and chances are you’d never know the difference. Familiarize yourself with protective measures for thunderstorms and tornadoes; it might not make your fear go away, but you’ll be better prepared for them if your prepared for the worst. Remember, too, that it’s perfectly natural to be scared. It’s just a matter of being scared when it becomes necessary. If you’re scared before there’s real danger, you might not react in the best way.
Also–people who bug you about it have fears of their own, and don’t make it your business to find a way to get them off your back. You don’t go to school for people to bug you about your fears.
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| Filed Under: Storm History Tagged with storms |

Michael asks…
Homeowners Question for Insurance Agent/CSR/Claims Adjuster?
Regarding the HO policy I know that backup of sewer/drain is not covered but if the proximate cause was tree roots stopping up the drain field would it be covered under proximate cause? Thanks.

Barry Wyndam answers:
The fact that there IS a proximate cause (and there always is) does NOT mean that coverage applies. The normal growth of tree roots, alas, creates a condition of “deterioration” (to the pipes) which is excluded or might otherwise arguably be considered a maintenance issue as opposed to an out of the blue occurrence of a peril which is not excluded.
Now, supposing your neighbor had a big fire, and the fireman flooded the place with water, which went down your neighbor’s floor drains -and then came up through yours and several other homes.
What’s the proximate cause? FIRE. Were it not for the fire (cleary a covered peril) the sewers would not have backed up -and you’d get paid.
The doctrine of proximate causes extends historically to the time when policies insured fire, smoke, explosion, etc. Separately. In other words, you could insure against JUST fire and nothing else. A policyholder with just fire coverage filed a claim for smoke damage when his neighbor’s place went up in flames -discharging billows of smoke into the policyholder’s place. The insurance company denied the claim -you have no coverage against smoke damage! The court held otherwise. Noting the policy was silent on the matter of WHERE the fire occurred, the court observed the the policy restricted coverage only to damage TO the insured’s property. The court further noted that had there been no fire, there would have been no smoke -the fire was the “proximate cause,” and therefore coverage applied. Shortly thereafter, policies were re-written so that fire and smoke are always listed together in named-perils contracts.
And so, some people have come to think that the mere existence of ANY proximate cause is an argument in favor of coverage, which of course it is not. There is, in fact, no policy wording whatsoever that even lists proximate cause as a covered peril. Many people also beleive that homeowner claims are denied when damage arises from an “act of God.” No such exclusion exists, if it did, many lightning and wind claims would be rightfully denied.
I hope this helps.

Nancy asks…
Filed claim against mom’s homeowner’s insurance for two stolen laptops. She subsequently retracted my claim.?
I had just moved into my Mom’s house. After about two weeks living there, two of my laptops were stolen from the master bedroom where I kept them. I filed a police report and gave recorded statements to the insurance adjuster. All seemed to be going well until my Mom admitted to me that she canceled my claim against her homeowners insurance. Her reasoning was that they MIGHT cancel her policy. Needless to say I was not at all happy about it. My question is…Can I still file this totally legitimate claim against her homeowners insurance regardless whether she approves of it or not? It’s nearly a $3,000 claim. It’s MY loss, not hers. The insurance adjuster spoke positively of the likelihood of reimbursement. ANY info(accurate info) would be appreciated. By the way, I live in Southern California. Ask if any additional info is needed. Thanks.

Barry Wyndam answers:
Yes the other answerers are correct. It’s her policy and so she must approve the filing of the claim. She is being prudent, because often companies do cancel insurance for too many claims. Has she made others recently?
I also would wonder how someone got in the house and stole the laptops and nothing else. It all does sound a bit suspicious.
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| Filed Under: Claims Commentary , Storm History Tagged with insurance claims, proximate causes |

Thomas asks…
What kind of supplies will i need to buy to make a survival kit?
with all the tornadoes that have been hitting all over the us, the ones in Sedalia and Joplin, MO being very close to where i live in St Joseph, MO, it has really hit home that we r NOT in NO WAY prepared for if that was to happen to us! so what i’m going to do is when i get my disability check on the 1st i’m going to buy the needed supplies for a survival kit. the kit would be for a family of 5 adults, one with special needs. (and yes i already plan on buying the special items for that person) all i can think of right now to buy would be flashlights with plenty of batteries, and of course emergency medical kit supplies, in case we’re not able to get any injuries taken care of right away. i KNOW there’s more to it then just that, but i honestly am very (for lack of better words) ignorant when it comes to this. so any advice would be welcome!

Barry Wyndam answers:
Water – one gallon per person per day for at least 3 days
Food – at least a 3 day non-perishable supply
Battery powered radio
Whistle – to signal for help
Dust masks
Baby wipes, garbage bags, and plastic ties – for sanitation disposal
Basic tools
Local maps
Cell phone and chargers
Changes of clothes
Feminine products
Warm blankets
ETC – as needed
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| Filed Under: Storm History |

Carol asks…
How much will my premium for Homeowners Insurance go up for a roof claim ($6,000)?

Barry Wyndam answers:
Your individual premium cannot go up because of a catastrophic claim in most states. That is not to say there will not be increases across an entire area or region due to high payouts of claims across the board.
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| Filed Under: Claims Commentary |

James asks…
How long can homeowner insurance hold up a claim?
Our home was broken into in broad daylight and no one saw a thing. I was contacted my police whom informed me that our home and been burglarized. My husband and I were both at work and our children were at school. The neighbors found our home totally exposed both front door kicked and and garage wide open. Now the insurance.company has hired private invesigators to question my husband and I. I just don’t understand. We are the victims. Everytime we enter our home with our young children we are reminded of the intrusion to our home. What can I do to protect my family’s interest in this matter. We have no tvs, computers, stereos, NOTHING of value. They even took my cd with backup family photos that can’t be replaced. Insurnace cmpany has done NOTHING to hep resolve my claim. What are my rights?

Barry Wyndam answers:
The insurance company is investigating the claim. Your claim is being worked.
They have not “done NOTHING”.
If you don’t like the fact that the insurance company has to do a very detailed investigation, then you can thank all the people who deliberately fake theft claims with the intent to defraud. And when that fool neighbor/friend/family member brags about how he cheated his insurance company by filing a fake claim… Be sure to thank him. Not only does he make the claim process more difficult on honest people, he steals your money too. Every one has to pay higher insurance premiums thanks to that jack @zz.
What are your rights? Those are listed in your homeowners policy. As are your insurance companies rights. Among those rights and responsibilities is a duty you have to cooperate fully with your insurance company in the investigation of this claim.
If you and your children don’t feel safe in your home – purchase a security system. The insurance company would not pay for if. However, if that’s what it takes to make your kids feel safe then get a monitored security system and use is.
You can go purchase a replacement tv. Just save your receipt. Once the investigation is completed and the claim deemed to be a valid claim then the adjuster can work with you on that cost. If, for some reason, the claim is not covered – you’re going to have to replace those items anyway.
Theft claims take time.
Thanks to the friends/neighbors/family members who commit insurance fraud the insurance company can’t just take your word for it. They have to do an investigation.

Donna asks…
How long does a claim stay on your Homeowner’s insurance?

Barry Wyndam answers:
If the ins. Co. Reports to CLUE forever. Almost all do

Sandy asks…
My house was broken into, how long do I have to file a claim?
My house was broken into this weekend and I’m trying to figure out what was stolen. I called the Police this morning when I returned home from my trip. The baby’s room is a mess, my living room and dining room are destroyed and I am shaken. How long do I have to get things sorted out and submit my homeowner insurance claim?

Barry Wyndam answers:
It sounds like you may have not reported the claim yet. If that is correct call your agent or insurance company ASAP. You do NOT have to wait until you put together a list of missing or broken things.
Waiting to report the claim can cause problems. Report it ASAP and the company will tell you what info they want you to provide them.
If you have already reported it to your insurance then you should have at least 30 days to get your list to the company. In most theft claims we handle the homeowner has the list done within 7 to 10 days.

Laura asks…
How long does it take for homeowners insurance to pay? If you submitted your claim in dec and it’s now july .

Barry Wyndam answers:
If they were going to pay on your claim they certainly should have by now either way your agent should have contacted you by now as well to approve or deny your claim

Susan asks…
Should I file a claim against my landlord’s homeowner’s insurance?
My landlord has used old railroad ties as steps for as long as I have lived in this house. The one step is loose and rotten. She has been asked to repair it and never has. About three weeks ago, I fell and hit my left knee into the concrete slab at the bottom. I scraped it up and it ached for several days but I didn’t think any more of it. Now it is throbbing when I put weight on it(to the point where I can hardly stand), I went to the doctor’s and he ordered an MRI. He said that I have torn cartilage from that fall. I am going to need surgery not to mention that I can hardly bear weight on that leg. I have been off work for several days. I have a consult scheduled with an orthopedic surgeon on Monday. I have been told that recovery can be long and painful. I am a single mother with two children to raise and have no other source of income. Should I file a claim against her homeowner‘s insurance or be happy that I wasn’t holding the baby when I fell?

Barry Wyndam answers:
You had notice of the step so your claim is quite weak. You can try, but case law will probably show that with your notice, the landlord is not liable. However, you may live in a state with great landlord/tenant laws. Call a personal injury attorney and set up a free consultation.

Ruth asks…
Fire claim on Homeowners insurance policy?
Just curious how long it’ll take for CA homeowners to settle the fire claim with their insurance company and get paid?..
anyone cares to share with his/her experience?
Thanks a lot!

Barry Wyndam answers:
Usually within 2 weeks of having the following:
1. Fire marshall report
2. Complete inventory from the insured, of property lost
3. Completed proof of loss from the insured
Keeping in mind that the contents are initially paid at ACV, and after they are replaced, then the receipts are submitted and a supplemental check is issued for the replacement cost.
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| Filed Under: Claims Commentary |

Maria asks…
If you could talk to a survivor of the Joplin, MO tornado, what’s one thing you would ask them?
My sister-in-law and her 5 kids survived the tornado. I’m writing up her story and just want some questions to ask her.
Thank you! I’m hoping to get more questions before I type it up. If you would like to see what I’m writing, leave your email address with the title “Joplin Victim and her kids” and I’ll send you a link when it’s posted!

Barry Wyndam answers:
First off, thank God they are alright. My cousin’s daughter lost her apt in Joplin, but she was with her parents when it hit in another town in Mo.
What did it feel like when the tornado came over you?
How much of a warning did you get, if any at all?
Since you live in a tornado prone area, did you take precautions with just a rain/thunderstorm starting up knowing it could turn into a tornado?
If there was a siren is it loud enough for the entire population of Joplin to hear?
Is there basements or storm shelters for everyone to get to and hunker down?

Sharon asks…
Any good ideas for a fundraiser for the tornado that hit Joplin MO?
I’m part of a program in college and I was wondering if anyone had any good ideas for a fundraiser we could do for Joplin MO

Barry Wyndam answers:
Pizza or bake sale or something. Donate to Red Cross Disaster relief fund. Info: http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=46f51a53f1c37110VgnVCM1000003481a10aRCRD&vgnextfmt=default

Donna asks…
Why did tornado-ravaged Joplin, MO greet President Obama will enthusiastic cheers?
Does this prove, conservatives, that Joplin is actually a secret terrorist muslim nation, and that Joplin‘s citizens were actually all born in Kenya?
http://www.youtube.com/watch?v=tDEegZGlrSM

Barry Wyndam answers:
It proves that when push turns to shove, the people of this nation will respect and recognize their elected leader. Certainly doesn’t mean their in love or support his political policies and directives. What he does to help relieve the situation is yet to be seen and THAT is what’s important.

Ken asks…
The tornado in joplin mo? ?
Ok I’m trying to figure out if Joplin missOuri got hit by the tornado because I’m from Alabama and we got hit hard here but my husband is wanting to know if the shingle mill in Joplin got destroyed because that’s where he gets his shingles from?? Thanks

Barry Wyndam answers:
No they’re in the northern part of Joplin, only the southern part sustained damage. Although, like the answer about mine says, they might have a problem with supplying them at the moment.

Ruth asks…
Did the tornado in Joplin,MO get Never Shout Never?

Barry Wyndam answers:
No, he’s safe & trying to work out a plan to raise money ‘Joplin Relief’
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| Filed Under: Tornado |

Daniel asks…
What happens to all the new cars that received tornado damage?
With all the recent tornadoes, it’d be interesting to know what happens to all the new cars that are damaged at dealerships. Does anyone know??

Barry Wyndam answers:
Those that can be repaired will be. Those that can’t, junked for parts. Dealerships have insurance too!

Sandra asks…
Why is Obama declaring a disaster in Alabama for tornado damage, but not in Texas for the wildfires?
I hear Gov. Perry is pissed.
I am opposed to the way the Federal government takes money from the citizens of a state and then offers that money back to states as an enticement to do their bidding. I am, however, in favor of a common disaster fund under the control of the central government for use in disasters in any state that has one.

Barry Wyndam answers:
Politics. This is typical democrat revenge.
Obama refuses to help Texas because Texas does not bow down to him and go along with his agenda.
Sad that we have such a child in the office of the president. Ever notice that democrats are the only ones who act like this?

Michael asks…
Is tornado damage automatically covered by homeowners insurance?
Or are they considered “acts of God?”
Its just a question out of curiosity.

Barry Wyndam answers:
“Act of God” is a legal term, not an insurance term.
Tornado is wind. Wind is covered under the standard HO3 policy, in most parts of the USA. In states with heavy hurricane exposure, wind is either not covered, or covered with a higher deductible.
So it depends on the policy, but most likely, yes, it’s covered.

William asks…
After viewing tornado damage Obama Administration changed the name of tornado to Kinetic Wind Event is this?
being done in so the tornado won’t be offended?

Barry Wyndam answers:
Ah, but Obama frowned.. Took Michelle along.. Oh ’twas a very serious affair.. Then hurried of to a fund raising, pat me on the back, dinner.
He is such a phony!

John asks…
Home Insurance Claim due to Tornado damage: will insurance company agree to pay me instead of contractor?
Hi, will the insurance company agree to pay me say $5,000 instead of paying the contractor directly, and allow me to hire someone else? How does it work technically? I get $5,000, then if I am able to find contractor I like for less say $4,000, I get to keep the rest!? (pls assume example of $5,000 is based on a quote insurance company got from a contractor) THANKS.

Barry Wyndam answers:
Yes, they will – however, if you have a mortgage on the house, the check gets paid jointly to you and the mortgage company. You won’t be able to cash it – after the work is completed to the mortgage company’s satisfaction, they’ll release the funds.
If you don’t have a mortgage, your plan will work – and you can keep the difference. You can even do the work yourself – but if you do/get bad work, they won’t pay to fix it.

Joseph asks…
Will nationwide full coverage insurance cover tornado damage?
My mom was at work on 4/27 when the tornados came through and devastated our city. Thankfully she is alright, but her car was completely destroyed. The insurance adjuster hasn’t called her back due to them being overwhelmed right now and she terrified that they won’t cover her car because it was on private property. She has full coverage from nationwide. Does anyone know if they will or not?

Barry Wyndam answers:
“Full Coverage” does NOT mean “fully covered”. As long as she has comprehensive coverage, that includes wind, and it will cover her, subject to her deductible, up to the VALUE of her car. Not what she paid for it, not the loan balance, but what it’s worth.

Thomas asks…
what type of damage could an f5 tornado do?
I want to know what kind of damage an f5 tornado can do its for a thought I mean you would want to know what kind of tornado it is right?

Barry Wyndam answers:
Absolute destruction….. In other words, you would not be able to tell the difference between 4 trillion mile per hour ands and 300 mile per hour winds, because they would both destroy everything.
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| Filed Under: Tornado Tagged with claims, insurance claims |


